Legal

Privacy Policy

Last updated: · SolArch OS

Overview

SolArch OS ("we") operates SolArch OS at http://localhost:3000. This Privacy Policy explains how we handle personal information when you visit our website, create an account, or use the Service.

Information we collect

We may collect:

  • Account and profile details (name, email, role, company).
  • Billing and subscription records processed via our payment provider.
  • Usage, device, and log data (IP address, browser, actions in the app).
  • Content you upload (CRM records, documents, communications metadata).
  • Support correspondence and feedback.

How we use information

We use personal information to provide and secure the Service, authenticate users, process subscriptions, communicate with you, improve features, comply with law, and enforce our terms. Where required, we rely on contract performance, legitimate interests, or consent.

Cookies and analytics

We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details and choices.

Third-party services

We use subprocessors to host infrastructure, process payments, deliver email/SMS, and integrate productivity tools. A current list is published on our Subprocessor List page. Each provider is bound by appropriate contractual safeguards.

Data retention

We retain personal information while your Account is active and as needed for legal, accounting, and security purposes. Retention schedules may be configured by platform administrators and are described in product documentation where applicable.

International transfers

Data may be processed in Australia and other countries where our subprocessors operate. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port personal information, and to object to certain processing. Contact support@solarchos.com to exercise rights. You may lodge a complaint with a supervisory authority where applicable.

Contact

Privacy enquiries: support@solarchos.com.

SolArch OS.